Specialised Trainings

Restorative Practices in Workplace Conflict


This course is designed to prepare participants to run restorative justice conferences and/or use restorative practices in their everyday role in the workplace. It will also assist UK organizations in meeting new requirements for informal processes under the Employment Act 2002 Regulations.

This four-day course runs from 9 a.m. to 5 p.m. Cost is £600 per person.

The course focuses upon promoting processes, at a formal or informal level, that are good at providing fair process. The central theme being “we are most likely to cooperate or trust in systems, whether we ourselves win or lose, if the process is fair.” The course emphasizes the importance of good processes, rather than a preoccupation with outcomes alone.

View our current training schedule here.

Contact us for more information or to book a workshop/training.



Benefits:

  • brings together all those affected by conflict in the workplace
  • allows participants to come to a shared understanding
  • provides a safe environment for the expression of emotion
  • provides opportunities to rebuild damaged relationships
  • rebuilds working relationships and strengthens teams
  • processes can be used proactively or reactively
  • can be used within existing discipline and grievance systems
  • pursue personal accreditation
Both course and workshop content was excellent and easy to follow and navigate through.”

—Ninian Le Blanc,
Director Diversity & Inclusion, Royal Mail Group




Focus:

  • continuum of practice
  • dealing restoratively with cases involving both accepted and unaccepted responsibility
  • dealing restoratively with cases involving acknowledged and unacknowledged harm
  • using the restorative conferencing script
  • preparation of participants
  • practical, relevant role-play opportunities
  • the role of the facilitator



Agenda:

  • group exercises to practice facilitating conferences in a workplace setting
  • feedback from experienced restorative facilitators
  • exercises to look at dealing with acknowledged and unacknowledged harm
  • instructional videos and discussion
  • accreditation opportunities
Pre-read Material & Instructional Books:

  • The Little Book of Restorative Justice by Howard Zehr
  • Real Justice—restorative conference case studies
  • Conferencing Handbook—the restorative conference training manual
  • Student Course Workbook
  • Restorative Practices—UK Principles and Standards Book